Terms & Conditions / best-buy-flags.co.uk - Status: 23/05/12

Buy without risk

best-buy-flags.co.uk is owned and operated by:
mochrefie.com GmbH, Spannstiftstrasse 39, 58119 Hagen, Germany
(subsequently named shop operator)

You can find further particulars about the shop operator in the legal notice and info section.


Field of application

These General Terms of Sale are to be applied between the shop operator and the customer.


Contractual partner

The purchase contract is concluded with the shop operator. You can reach our customer service for questions, complaints and claims on working days from 9:00 to 16:00 pm on the telephone number +49 (0) 23 34 - 585 438 as well as via e-mail at: service@best-buy-flags.co.uk.


Conclusion of contract

You can find the individual technical steps about the conclusion of contract in our customer information under the title order process.

The presentation of the products in the online shop does not constitute any binding offer, but a non-binding online catalogue. By clicking on the 'place order' button in the final step of the order process, you indicate a binding order of the goods contained in the shopping basket. The confirmation of receipt of the order follows immediately after submitting the order. The purchase contract is concluded with our separate order confirmation or delivery of the goods.


Prices, payment information & reservation of proprietary rights

All prices are inclusive of the statutory VAT plus a one-off flat rate for shipping according to the country of dispatch.

The shipping costs for standard delivery are 3.90 € throughout the United Kingdom. We will choose the best shipping method for you. You can also choose a Priority delivery with tracking information or an Express Delivery by UPS (express costs are calculated depending on your postal code). Here is an overview of the shipping costs including international deliveries:

Country of dispatch Shipping Fee
Standard with tracking DHL UPS UPS Express
Germany 3,90 € 4,90 € 5,90 €
Belgium, France, Italy, Austria, Spain, Sweden, Luxembourg, Denmark, Finland, United Kingdom, Ireland, Monaco, Netherlands 3,90 € 5,90 € 9,90 € 12,90 €
Slovenia, Bulgaria, Estonia, Greece, Croatia, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Czech Republic, Hungary 5,90 € 7,90 € 15,90 € 19,95 €
Malta, Cyprus, Norway, Switzerland 5,90 € 7,90 € 25,00 €
Réunion, New Caledonia, French Polynesia, Guadeloupe, Martinique 7,90 € 9,90 € 25,00 €
Other countries 7,90 € 9,90 € 65,00 €
: The shipping costs depend on the delivery address and are displayed by entering the address and select the delivery method

The invoice amount is paid either via PayPal, prepayment or credit card. Unless otherwise agreed, the invoice amount is to be paid without any deductions within 7 days days after receipt of the invoice. When paying via credit card, the card is charged when we confirm the order.

The delivered goods remain our property until complete payment.



We deliver via UPS (carrier) or post. The delivery time is up to 5 working days within europe.



If the products ordered are not all in stock, we are entitled to part-deliveries at our expense, insofar as is reasonable for you.



The statutory guarantee regulations apply.

Dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
We are neither obligated nor willing to participate in dispute settlement proceedings before a dispute resolution body.